Warranty Information
At Vaporizers Direct, your satisfaction and peace of mind are our top priorities. All vaporizers we offer come with a manufacturer's warranty, ensuring the quality and reliability you deserve. Below, you will find detailed information on each manufacturer's warranty policy so you can understand exactly how your purchase is protected.
For the fastest resolution, warranty claims should be handled directly by the manufacturer. Please note that proof of purchase is required for any warranty claim. If you need assistance in obtaining this proof, feel free to contact us. If you have any questions or need further help, please email us at support@vaporizersdirect.com.au
Pax
Pax offers a 10-year warranty on the PAX Plus and PAX 3, and a 2-year warranty on most other devices. The warranty covers manufacturing defects, including battery failure, faulty heating elements, or electronics issues.
Arizer
Arizer provides a 2-year warranty on all devices, including a lifetime warranty on the heating element. The battery is covered for one year. Claims can be made through their support page.
Storz & Bickel
Storz & Bickel devices come with a 3-year warranty that covers manufacturing defects. To initiate a claim, customers can register their devices for a streamlined process.
Boundless
Boundless provides a 3-year warranty on its products and a separate 90-day warranty for batteries. For warranty claims, contact customer support via email.
- Warranty Info
- Warranty Claim: Contact Boundless at customer@bndlstech.com
Davinci
Davinci devices include a 5-year warranty that covers defects in workmanship and materials. Warranty claims are easy to file using the online claim form.
DynaVap
DynaVap provides a 30-day limited warranty covering manufacturing defects. For more warranty information or assistance, reach out via their contact page.
Healthy Rips
Healthy Rips offers a 1-year warranty on their devices, covering manufacturing defects. Extend your coverage by registering the device using the online form.
XMAX
XMAX devices are covered under a 1-year warranty. For battery and functional issues, reach out to their support team via email.
- Warranty Info
- Warranty Claim: Contact XMAX at support@xmaxvaporizer.com
Puffco
Puffco products include a 1-year warranty covering manufacturing defects and workmanship issues.
DabX
DabX products come with a 1-year warranty that covers manufacturing defects. Reach out to their support team via email for assistance.
- Warranty Info
- Warranty Claim: Contact DabX at support@dabx.com
- Product Registration