Partner Brand Warranties

 

Warranty Information

At Vaporizers Direct, your satisfaction and peace of mind are our top priorities. Every product we carry is backed by a manufacturer's warranty to ensure the quality and reliability you deserve. We've provided detailed information about each manufacturer's warranty policy below, so you know exactly how your purchase is protected.

Please note that Vaporizers Direct does not handle warranty claims directly; each vaporizer is covered by its manufacturer's warranty. Proof of purchase is required for any warranty claims, and you can contact us to obtain it. Should you have any questions or need further assistance, don't hesitate to reach out through the chat bubble in the bottom-right corner of your screen.

Best regards,
The Vaporizers Direct Team

Arizer

Arizer provides a 2-year warranty on all devices, including a lifetime warranty on the heating element. The battery is covered for one year. Claims can be made through their support page.

Pax

Pax offers a 10-year warranty on all devices. The warranty covers manufacturing defects, including battery failure, faulty heating elements, or electronics issues.

Storz & Bickel

Storz & Bickel devices come with a 3-year warranty that covers manufacturing defects. To initiate a claim, customers can register their devices for a streamlined process.

Boundless

Boundless provides a 3-year warranty on its products and a separate 90-day warranty for batteries. For warranty claims, contact customer support via email.

Davinci

Davinci devices include a 5-year warranty that covers defects in workmanship and materials. Warranty claims are easy to file using the online claim form.

DynaVap

DynaVap provides a 30-day limited warranty covering manufacturing defects. For more warranty information or assistance, reach out via their contact page.

Healthy Rips

Healthy Rips offers a 1-year warranty on their devices, covering manufacturing defects. Extend your coverage by registering the device using the online form.

    XMAX

    XMAX devices are covered under a 1-year warranty. For battery and functional issues, reach out to their support team via email.

    Puffco

    Puffco products include a 1-year warranty covering manufacturing defects and workmanship issues.

    Dr. Dabber

    Dr. Dabber provides a 1-year warranty on electronic components. Claims require an order number or shipping address and a description of the issue.

    DabX

    DabX products come with a 1-year warranty that covers manufacturing defects. Reach out to their support team via email for assistance.