Shipping & Returns

All orders will be shipped via Australia Post. We try to ship orders out of New South Wales, Australia within the same business day. We are actually located in Australia, unlike other shops!

Orders over $99 get FREE shipping via Parcel Post. You can upgrade to Express Post for $9.99.

Parcel Post usually arrives in 2-10 business days from shipment date.

Express Post usually arrives in 1-3 business days from shipment date.

We require signature for each package delivered. If you can’t be home during that time, please pick it up at the nearest Australia Post office.

If you’ve already been provided a tracking number, you can enter it on this page for updates.


Defective vaporizers and broken glass must be reported within 7 days of receipt.

We cannot give returns for any used vaporizers for sanitary reasons.